SnapItAgent Privacy Policy

1. Introduction

Welcome to SnapItAgent. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent creation, management, and deployment services.

We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

Personal Information

• Name and email address (when you create an account)
• Google account information (if you sign in with Google)
• Billing information (for paid subscriptions)
• Communication preferences

Usage Information

• Service usage patterns and analytics
• Device information and IP address
• Browser type and operating system
• Page views and interaction data

Service-Specific Data

Depending on the features you use, we may collect additional data specific to our services, such as AI agent creation, management, and deployment services data.

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and billing
• Send important service communications
• Improve our services and user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (like Stripe for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger or acquisition
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure hosting infrastructure (AWS)

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is typically retained for the duration of your account plus a reasonable period afterward for legal and operational purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information

To exercise these rights, please contact us at privacy@snapitsaas.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service integrates with third-party services including:

• Google OAuth: For authentication
• Stripe: For payment processing
• AWS: For hosting and infrastructure

These services have their own privacy policies, which we encourage you to review.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.